Cloud Operations Engineer – Modern Work

Who needs your support?

Are you highly motivated and looking for a challenge in cloud and managed services? Do you want to work in an environment where continuous learning and development are actively encouraged? Welcome to A. Baggenstos AG – Switzerland's leading Microsoft Cloud and Managed Service Provider.

Our new headquarters, an innovative timber building, is located right next to Wallisellen train station. It is a place that fosters exchange and cohesion. In this inspiring environment, 60 operations and system engineers, project managers, consultants, service managers, and other cloud enthusiasts work closely together – whether on the rooftop terrace, in the lounge, or in our modern office. Flat hierarchies, short decision-making paths, and flexibility form the basis of our daily interactions and are the secret to our unique team spirit. These values are reflected in our Kununu ratings, where we were named a Top Swiss Company 2026.

How you add value

Your primary focus will be on Modern Work and Microsoft 365. You will ensure a secure, stable, and modern workplace for our clients.

• You will analyze issues within the Microsoft 365 environment, develop proposed solutions, and implement them independently.
• You will ensure the operation of Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, Intune, etc.
• You will resolve incidents, conduct root cause analyses, and provide support for complex disruptions.
• You will plan and implement changes to continuously improve client environments.
• You will assist in automating processes using Microsoft technologies.
• You will support and advise clients on Modern Work topics as well as security features within Microsoft 365.
• You will conduct service days and maintenance work for clients either on-site or remotely.

What makes you the ideal candidate

To be successful in this exciting position, you should meet the following requirements:

• You have completed an apprenticeship as an IT specialist in platform development or hold a comparable qualification.
• You have in-depth knowledge of Microsoft 365 (Teams, Exchange Online, SharePoint Online, Intune, etc.).
• You have experience in endpoint management and client management.
• Ideally, you are familiar with Microsoft security solutions such as Defender, Conditional Access, and Entra ID.
• You have initial experience with scripting languages (e.g., PowerShell).
• You work in a structured, reliable, and customer-oriented manner.
• You are open-minded, enjoy working in a team, and take pleasure in interacting with customers.
• Fluent German and good English skills round off your profile.

Sound like you?

We look forward to receiving your application!