Baggenstos is a Swiss IT service provider with a Microsoft focus. We guide SMEs to the cloud, manage their IT infrastructure as a service, and secure them with our b.Secure concept. One close-knit team, one location in Wallisellen, one goal: simple, secure, cloud-based IT. 100 years of history, self-financed and independent.

For Swiss SMEs with 50 to 500 employees looking to professionalize their IT operations. Equally for enterprise customers seeking proven professional services and deep Microsoft 365 and Azure expertise for demanding projects. Whether you're just starting your cloud journey or already using Microsoft 365 and want to outsource its management. We are the ideal partner if Microsoft is central to your IT strategy and you're seeking a long-term operational partner, not just a project service provider.

Because focus leads to better quality. We don't do SAP, no Salesforce, no jack-of-all-trades. Instead, we know every license type, every Azure configuration and every Teams nuance in depth. This deep specialization in the Microsoft ecosystem is reviewed year after year and confirmed with Solutions Partner designations.

Three key aspects: First, our consistent focus on Microsoft, backed by annually audited certifications. Second, our Managed Service model, which includes a personal Service Manager and a monthly review meeting. We don't disappear after the project. Third, 100 years of continuity, owned by the family and management, self-financed and independent of investors or corporate decisions.

It all begins with an initial consultation. Based on your needs, this leads to an assessment or workshop where we analyze your current situation and develop a roadmap. We then proceed with phased implementation, supported by a dedicated contact person and a clear timeline. Following this, 80% of our clients continue to work with us long-term through our Managed Service.

It depends on the scope. We bill Managed Services monthly per workplace; projects are based on a clearly defined scope and budget. In an initial consultation, we work out together what you need, and you receive a transparent offer. No hidden setup fees, no surprises on your invoice. We explain the exact pricing logic on the respective service pages.

In Microsoft data centers in Switzerland. Microsoft operates two data centers in Zurich and Geneva. Your data remains in Switzerland, in compliance with Swiss data protection law. We configure your environment to ensure data residency meets your regulatory requirements. Upon request, we also advise on industry-specific compliance requirements.