The starting point for the “Lenzlinger2Cloud” project was that Lenzlinger Söhne AG was operating its backend infrastructure and endpoints on a Citrix-based platform that no longer met current requirements and had also become significantly oversized. The plan was to decouple this environment and replace it with a service-provider-agnostic Microsoft cloud solution.

This was intended to drive the next step in the company’s digital transformation while meeting today’s heightened security requirements. In addition, Lenzlinger was looking to bring in a new service partner to inject fresh momentum and establish a strong, trust-based working relationship.

• 100 employees (equivalent to 100 client devices/endpoints)
• 15 virtual servers
• “Operation Care” Service Level Agreement (SLA) covering infrastructure and network operations

The Baggenstos team delivered a comprehensive cloud programme for the customer, mapping all IT services to the Microsoft Cloud (Azure and Microsoft 365).

Migration to the Microsoft Cloud
Lenzlinger’s services were integrated into the following models, depending on the specific requirements:

• Infrastructure as a Service (IaaS): Provisioning of virtual machines, storage solutions and network infrastructure.
   
• Platform as a Service (PaaS): Leveraging Azure services for application development and operations.
   
• Software as a Service (SaaS): Using Microsoft 365 for productivity and collaboration tools.

To achieve the required high security posture, all currently available security capabilities were implemented and configured in line with Microsoft best-practice recommendations: 
 

• Multi-Factor Authentication (MFA) and Conditional Access Policies (CAP) for secure access control.
• Microsoft Defender for Cloud: Protection of the entire Azure environment through continuous security assessments and threat detection.
• Microsoft Defender for Office365: Defence against phishing, malware and ransomware attacks across email and collaboration.
• Microsoft Defender for Endpoint: Endpoint protection with proactive threat detection and automated response.
• Microsoft Defender for Identity: Protection against identity-based threats in hybrid environments.

Lenzlinger benefits from a comprehensive support service covering all requirements:

• 1st line support: First point of contact for user queries and minor issues.
   
• 2nd line support: Support for more in-depth technical problems.
   
• 3rd line support: Resolution of complex challenges by subject-matter experts.

As a result, Lenzlinger Söhne AG operates a stable, secure and scalable IT environment, enabling the business to focus on its core operations while Baggenstos ensures the ongoing operation and security of the IT landscape.

A key challenge in the project was the legacy ERP landscape, with countless undocumented interfaces, as well as the need to run the existing Citrix platform in parallel until the new solution was fully rolled out.

Success therefore depended on close collaboration with the customer, the incumbent provider and all relevant vendors. The strength and resilience of this partnership became particularly clear when a key member of the project team became unavailable. Through a concerted joint effort, the gap was closed and the project was completed as planned.

Cost efficiency: Lenzlinger Söhne AG achieved substantial cost savings, primarily by replacing the oversized Citrix environment.

Right-sized solution: Baggenstos delivered a compact, business-fit setup tailored to Lenzlinger’s needs.

Security uplift: The new environment meets today’s security requirements and aligns with current Microsoft best-practice recommendations.

End-to-end support: With Baggenstos taking over full support responsibilities, the customer can focus on its core business.

Lenzlinger Söhne AG was looking for a partner who genuinely shares and understands its commitment to quality. As a family-owned business, the company places great importance on working with organisations that recognise its standards and align with its culture. Baggenstos has proven to be the ideal, future-focused IT partner, delivering modern, flexible solutions that accelerate digital transformation while strengthening security standards.

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