Thomas Baggenstos: “Service is not an end in itself”
IT-Markt is the information hub for the Swiss IT channel. On invitation, Baggenstos’ Chairman of the Board, Thomas Baggenstos, contributed to the “Podium” column on Managed Services – a key foundation for the business success of Baggenstos customers.
«Everything-as-a-Service»
"Fascinating, but not an end in itself. Customers should gain by focusing on their core business."
Managed Services
"Once IT operations become strategic, Managed Services enter the picture – and remain."
A Return to In-House Data Centres
"Not for Baggenstos customers. Our focus on Microsoft cloud solutions, supported by two data centres and high-quality services, continues to drive business growth."
On-Premise-Applikationen
"On-premises is like the landline: still around, occasionally useful, but no one builds the future on it. Innovation power lies in the cloud."
The Recipe for Sales Success
"Trust cannot be bought. At Baggenstos, “Service with backbone” means taking responsibility. Tools and SLAs alone are not enough."
IT-Markt: Thomas Baggenstos on Managed Services
IT-Markt: Podium Managed Services